Winchester and the follies of Leadership

Posted on May 2, 2013 by Shakti Ghosal

A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves.

- Lao Tzu , Chinese philosopher, 6^th century BC

The quiz master asks, “Where did the famous Winchester rifles originate from?”

“Winchester of course!” I quip back.

The Quizmaster gives me a quizzical look.

***

As I land at London Heathrow and take the coach to Winchester, I recall the above incident. Traveling through the beautiful English countryside of Hampshire, I reach the town.

The coach stops in the city centre with the statue of King Alfred the Great visible in the distance. Winchester’s claim to fame began during the Roman times and indeed became a Roman province with defensive walls all around. But it was during the Anglo- Saxon times that it reached its zenith and the cross shaped Saxon street plan as laid out by King Alfred can be seen even today.

I was there to meet up with Stanley, the owner of a Management Consulting company. As I stepped into his office, Stan introduced me to Nick, his protégé and the current CEO of the firm. We got down to discussing a joint venture proposal in the UK for which I had sought the services of Stanley’s company. But the discussions never could take off. Every time I would seek advice and Nick would start off on possible options, I found Stan interrupting him.

“That surely could be one of the ways to proceed,” he would say, “but it might work better if you….” and then he would veer off into a rambling story off how it had worked for him many years back in a different context. As Nick, after a while, tried to get back to what he had been saying, he would be interrupted almost immediately by Stan who would again take the discussion into yet another of his personal success stories.

As the outsider, I seemed to be stranded in the middle. As the discussions flowed more around than with me, I quickly realised that we were not going anywhere with our main agenda.

As I walked away from failed negotiations on the JV, scarcely noticing the old medieval city walls, I pondered. Why do Business leaders like Stan have this intrinsic need to win, even against their own? Is it a deep down insecurity about one’s insufficiency to handle a world and environment that has changed? Could such insufficiency be making Stan avoid the right focus and seek refuge and comfort of past glories? Does Stan realise that such frequent “peeping over the shoulder” approach, though well meaning, could in fact be fast reducing Nick’s commitment to the organisation?

***

And so I come back to the question of where the Winchester rifles come from.

Well, the rifles had their origin across the Atlantic when, just before the American civil war, a certain Oliver Winchester had the vision to buy out a bankrupt gun company in New Haven, Connecticut. The repeater rifle he redesigned was a huge success with the Union army and, after the war, the company became renamed as “The Winchester Repeating Arms Company.” So path breaking and visionary was the design that it earned the nickname of “The Gun that won the West.” For almost a century thereafter, the Winchester name remained synonymous with vision and success. It was in the 1960s that the company chose to forget what had made it successful in the first place, refused to embrace technology changes and in fact did faulty redesigning of its firearms. It was downhill thereafter till the company was split up and sold off in 1980.

As I muse over the Rise and Fall of Winchester Guns, I see its parallel in the mindset of Business leaders like Stan. As they build a company through vision and change, somewhere along that long and arduous road, such leaders choose to get stuck to their own perceived ‘success recipe’. This attachment veers them away from all that which made them successful in the past. An attachment which leads to a refusal to acknowledge a changing future and the possibilities it brings. A refusal which pushes business away, as it did my proposal.

In Learning……………………. Shakti Ghosal

Those faces of Berlin

Posted on April 1, 2013 by Shakti Ghosal

All free men, wherever they may live, are citizens of Berlin. And therefore, as a free man, I take pride in the words “ Ich bin ein Berliner!” John F. Kennedy, June 1963

This is really a refresh of a piece I had written a few years back. My motivation to do this is from the plethora of visions and thoughts which overwhelmed me during a recent re-vist…….

It started as most things do. With a simple mail requesting my presence at ITB Berlin, requiring me to lug my lazy bones across the seas to that wintry land. My flight was sustained by some pleasing prospects of meeting several business associates and the even more welcome thoughts of doffing a few German pilseners in a Pfeffersteak Haus.

What is it about Berlin that envelops me every time I am there? I try to find out.

***

Walking on Friedrichstrasse, I spot a bunch of excited tourists waiting to be photographed and facebook uploaded with the ‘US marines’ at Checkpoint Charlie. A makeshift cabin and protective sand bags, stands forlornly in the midst of a modern office district. As I walk past, my mind goes back to an incident which happened here more than half a century back.

It was October 1961. Allan Lightner, a US diplomat based in Berlin and his wife were great connoisseurs of the Opera in East Berlin. But one evening, while driving across Checkpoint Charlie, Allan was accosted by the East German guards who insisted on verifying his travel documents. This inspite of his diplomatic immunity. A standoff which snowballed into Soviet and American tanks facing each other across the checkpoint. A tale of how one man’s love of opera nearly pushed John Kennedy and Nikita Kruschev towards World War III a year earlier to the Cuban missile crisis.

As I look back at the incongruity of that checkpoint today, I sense societal evolution. What would it have taken to break the divisiveness between the erstwhile West and the East? What would it have taken to shift away from the WW II implanted belief of separation and hatred?

Does Berlin symbolise the promise of a choice made while negotiating the tectonic fault lines of political and societal beliefs?

***

Driving through one of the many avenues radiating outwards from the Siegessäule (Victory Column), I cannot help but notice the unbelievably serene “islands in Humanity’s stream” that Tiergarten, that famous parkland of the city, consists of. Built by the Prussian emperors Fredrich I and Fredrich II a few hundred years back, Tiergarten holds both a Baroque feel as also an English garden environment.

Passing through Tiergarten in the evening, amidst the stark and leafless trees standing like sentinels in the dusk, I can well imagine stories of those hunting sprees by the Electors of Brandenburg, ,of shootings and murders, of the Reichstag fire of 1933, of the devastation by air raids in the forties……

Does Berlin symbolise nature’s serenity and permanence through Mankind’s follies?

***

I get invited to a traditional German evening at the Zur letzten Instanz, arguably the oldest surviving restaurant in the German capital. Built in 1621, this remains one of the very few buildings from the medieval times to have miraculously come out unscathed from the carpet bombings of World War II. As I go up the original spiral staircase to the upper floor, marveling at the old wooden panels, I can almost envision Napolean Bonaparte sitting by the oven yonder and warming himself during his occupation of Berlin those many years back.

Does Berlin’s spirit embrace foes and friends alike?

***

I fast forward a few centuries to a non-descript old building block close to Schweizerhof Budapester Strabe 25. Bendlerblock, as this building is named, happens to be of enormous historical significance. In July 1944, this building became the focal point of German military resistance to the Nazi regime. The “Valkyrie” operation, as it came to be known, was a plan for a coup d’etat against Hitler hatched by senior military officers when it became quite clear that Germany was not going to win the war. The plan led to bombing of Hitler’s eastern headquarters, the “Wolf’s lair” in East Prussia. Unfortunately for the conspirators, Hitler survived the day and members of the uprising were executed by a firing squad in the courtyard of Bendlerblock.

While the Valkyrie plot is well known and in fact formed the basis for the 2008 Tom Cruise starrer movie of the same name, what is little known but more interesting is the fact that famed field marshal Rommel, the “desert fox”, lent support to the plot since he felt he had to “come to the rescue of Germany.”

Is Berlin about the whisperings of History gone astray?

***

Finally moving to Internationale Tourismus-Börse (ITB) at Messe Berlin, the mother of all Travel and Tourism Shows on the planet. Spread over twenty six interconnected halls, more than ten thousand exhibitors from 188 countries and regions, ITB symbolises Berlin’s hosting of the first industrial exhibition almost two hundred years back and the ordinary German’s propensity to travel and discover.

Does Berlin ultimately showcase both the German solidity and passion?

***

As my flight takes off on the way back, looking down at the endless vista of building blocks and roads, I ponder again over what it is about Berlin that resonates.

Is it about reexamination and refresh of our beliefs?

Is it about acceptance and sustenance of an environment that serves?

Is it about the heightened consciousness of a past that no longer serves?

Is it about a mindset that appreciates and embraces?

Is it about being where our passion is?

Or is it about a mix of all this?

I wish I could be certain…..

In Learning……….. Shakti Ghosal

Antalya and Mindfulness

Posted on March 1, 2013 by Shakti Ghosal

126

“The little things? The little moments? They aren’t little.”

― Jon Kabat-Zinn, Professor of Medicine Emeritus, Massachusetts Medical School

Antalya town sits on top of a rocky outcrop on the Mediterranean coastline.

Walking in the gardens after breakfast, I spot a wooden dhow sailing out.

As the wind pushes the dhow, it whispers its secrets of days gone by. Of, Attalos II the King of Pergamon founding this strategically important port city more than two millennia back. Of pirates seeking refuge in the steep rocks and mountains, biding their time to loot the arriving merchant ships. Of the waxing and waning of Christianity as the Byzantine forces fought and lost naval battles to the Arabs in these waters. I listen entranced as I watch the gardeners lazily tending to the shrubs. Can they not hear these whisperings?

Strolling through Hadrian’s Gate and into the old historical quarters, I am reminded of Ibn Battuta, that prolific Arab traveler in the fourteenth century, and his impressions of Anatalya. Of a beautiful town, well laid out and counting amongst its citizenry an impressive social diversity of Christians, Greeks, Jews and Muslims. As I walk the narrow cobbled bylanes, I can almost “see” the comings and goings of these diverse people in the centuries gone by. But do these souvenir shop owners sitting here day in and day out, not share my vision?

I sit near the clock tower, a nineteenth century stone citadel of the Ottoman times. The Kaleici district, replete with old houses and narrow lanes, slopes down to meet the Mediterranean shores. As if in an effort to balance on the slope the rooftops and terraces point out at awkward angles. Folks sit around peacefully, hardly a word being spoken.

The stillness gets broken by the tingling laughter of two girls as they come running to the chestnut selling vendor. School over, they speak excitedly about the beautiful weather and their plans to go down to the harbourside. Young open minds, soaking in the sights and sounds, passionately open to possibilities. Scarcely a head turns however to watch the girls excitedly canter down the narrow lane. What stops these good folks from appreciating the beauty around them?

I wonder what is it that stops the gardeners, the souvenir shop owners and those folks near the clock tower from seeing and appreciating the “here” and “now” as I could. Could it be that as a visitor, the newness of the place opens me to receive all that is around me? And could it be that for all these other folks, the familiarity and routineness of their daily lives makes them go on autopilot? A mode allowing them to escape a boring present. As they choose to enjoy the thrill ride negotiating between a “what I could have been” past and “how I would show up” future.

And so as I walk away, I muse on how we could bring that curious visitor mindset in our day to day lives, free of clutter, mindful of the present, open to possibilities. What we could do to shift ourselves to live our passion in the moment, make choices free of fear, guilt or societal expectations.

“Don’t wait for the perfect moment. Take the moment and make it perfect.” – Unknown

In learning………….. Shakti Ghosal

The Other Side of Sadness

Posted on February 7, 2013 by Shakti Ghosal

156

Don’t cry when the sun is gone, because the tears won’t let you see the stars.
Violata Parra, Chilean folklorist, early 20th century.

Met Death last month.

I asked, “What brings you here?”
He said, “My job.”
“But don’t you think it’s a bit too early.”
“Well maybe, but who cares.”
“I do.”
“Who are you?”
“A wife, a mother.”
He curled his lip and sneered, “Is that all you are?”
“Uh…. Yes, that’s all I want to be.”
“I’ll give you a new identity.”
“And what is that?”
“…. A rebel.”
“But who do I rebel against? You?”
“Yes.”
“But I’ll never win.”
“Trust me, you’ll never lose either.”

And he left, his job done.

Facebook entry of a young wife recently widowed.

A close relative died young last month. He lost the war to leukemia, leaving behind a young wife and a five year old daughter. The daughter still goes around asking and searching for her Dad. She believes he has gone away on a long journey.

Having watched him through birth, childhood and adulthood, I find my own emotions swing between a connection severing anguish and a “out of mind, out of sight” normalcy. Sometimes when I see myself normalising thus, guilt returns in waves. Am I a betrayer, is my self-centeredness making me forget a loved one? Or could it be that as I reach out to others in my normalcy, I initiate my inner healing?

I read the Facebook entry again. Is there some coping mechanism here too? Is it a way to confront and face the very intimate and intense feelings the widow holds? Could this creative piece of writing be a vent through which she in fact is acknowledging Death?

My thoughts shift to that path breaking book, The Other Side of Sadness authored by George A. Bonanno. Dr. Bonanno refutes the widely held belief that a surviving family member needs to necessarily go through several stages of Denial, Anger, Bargaining and Hurt before he or she can reach the healing stage of Acceptance. The good doctor contends that the person in grief would in fact find a surprising inner storehouse of resiliency that would take him or her to the shores of Normalcy. He further maintains that “the natural sadness that actually follows a death is not a thick soup of tears and depression but a fluctuation that is nothing short of spectacular, the prevalence of joy during these times can in fact be striking.”

As I muse on Dr. Bonanno’s thesis, I begin to see that while there can be no common pathway through grief nor a pre-determined structure for the grieving process, we may indeed share common responses. The Facebook entry for the widow and my periods of normalcy could just be the catharsis the doctor has written about. With this thought my emotional pendulum swings again. I understand the need to acknowledge my present emotion of normalcy just as I feel the urge to shout out to my widowed relative.

“Feel what you feel without embarrassment. It’s okay to be angry, to yell, to cry. It’s equally okay to laugh, to find your joy and let go when you are ready.”
In learning……….. Shakti Ghosal

Acknowledgement: The Other Side of Sadness: What the new Science of Bereavement tells us about Life after Loss by George A. Bonanno Ph.D, September 2009.

2012 in review

Posted on January 25, 2013 by Shakti Ghosal

The WordPress.com stats helper monkeys prepared a 2012 annual report for this blog.

Here’s an excerpt:

600 people reached the top of Mt. Everest in 2012. This blog got about 6,800 views in 2012. If every person who reached the top of Mt. Everest viewed this blog, it would have taken 11 years to get that many views.

Click here to see the complete report.

Connecticut, Delhi and HO’OPONONO……..

Posted on January 10, 2013 by Shakti Ghosal

What we feel and think and are is to a great extent determined by the state of our ductless glands and viscera. ~Aldous Huxley, English author, 20th century

Over the last month the media streams have remained clogged with two events. First,the horrific massacre of school children and teachers in Connecticut, USA. Second, the barbaric rape and “murder” of an Indian medical student in Delhi.

As part of an increasingly aware and connected society, we remain quick to rationalise into the underlying reasons and ascribe blame. The flickering screens become full with debates and sermons as questions and suggestions fly thick and fast.

• Why does the U.S. Government not take up with the National Rifle Association and amend the gun ownership laws?
• What makes the Indian police so insensitive and ill equipped to take care of women safety on the roads?
• If, as it now emerges, gunman Adam Lanza displayed worrisome and awkward behaviour, why did his mother not do something about it?
• What was the trigger for the gang of rapists to have conducted themselves in such a brutal and violent manner?

…and so on, the list goes on and on.

We may sit in judgement and hold holier than thou perceptions. As we take time out to show our solidarity with the cause and impatience and distrust with the ‘powers that be’. Or we may choose to get involved with our hearts, indulge in emotional outpourings and feel we are doing our bit. Either way we do not take responsibility for what happened.

But could it be that as we come across such evil and darkness in the world, there lies a seed of responsibility within us? When we accept the status quo of injustice on the plea that this is how it has been? When we prefer to remain an onlooker to a crime perpetrated on someone else? When we spend our energy to protect our own cocoon only? When we expect the Government and the police to follow standards of morality and behaviour higher than our own?

My thoughts flit to Joe Vitale and his book “Zero Limits”. About therapist Dr.Hew Len and his handling of a ward of criminally insane patients. Dr. Len never saw patients but only reviewed their files. As he looked at the files, he would work on himself by repeating the following universal mantras.
• I am sorry.
• Please forgive me.
• I thank you
• I love you.

And as he worked and improved himself, the patients started to improve and heal!

Dr. Hew Len was following the concept of HO’OPONONO, a Hawaiian word dealing with “extreme responsibility” which requires the person to take total responsibility of his life including all people and situations coming into it. A ‘tough to swallow’ and bizarre concept on first sight!

But as I muse on the need to take responsibility of anything that shows up in our life, absolutely everything, I start seeing a continuum. Between extreme responsibility and that of reconciliation and forgiveness. I also come face to face with my Karma in that I must be willing to experience myself what I have allowed to happen to others, either by my inaction or inability.

And today in this new millennium, as we sit on the explosive powder keg of increasing disparity, isolation of the ‘left behinds’ in fast changing societies and values and technology driven, rapid creation of awareness and beliefs, could HO’OPONONO show us the way forward?

In learning……… Shakti Ghosal

Acknowledgement: Zero Limits: The Secret Hawaiian System for Wealth, Health, Peace, and More by Joe Vitale & Ihaleakala Hew Len, Dec. 2008.

Where do we go from here?

Posted on December 1, 2012 by Shakti Ghosal

Wonder if we look, inside our hearts, exactly what
We’d find
Or Maybe we could take a lot of pain away
Yeah
Or maybe we could heal the world today
Yeah
Or maybe, you know, something, I don’t, if you do then

Tell me
Where do we go from here
Where do we go from here
Where do we go from here

Chris Rene, American Singer

A few weeks back I had watched the limited coverage of the national convention of the Chinese Communist Party. Rows and rows of party leaders listening and taking notes as a new leader Mr. Xi Jinping took over China’s leadership. With China’s flagging growth, Mr. Jinping is widely expected to provide his vision of the Chinese economic and living standards growth going forward.

The current UPA Government in India seems to be on its last legs and is frantically trying to reverse the ominous dip in GDP growth rates through desperate reform measures. While the jury is still out on the short-term impact of these “big ticket” reforms, it is obvious that no coalition or party can come back to power without a proven record of economic and consumption growth.

This story repeats in country after country in the developing world. Per capita growth, higher standards of living, endless availability of goods and services seems to be the universal mantra. The flickering images on the LCD panels, the endless sitcoms on myriad channels instigate us to go for that I phone 5. Or a fine dining experience. Or hanker for that newly launched car or luxury home. Our ability to consume, to pander to whims and fancies is seen as our success and growth.

But what happens when the two and a half billion folks from China and India come onto the field and want to play ball? What happens when the Chinese and Indians turn around to ask, “Hey you guys in the west, you followed your own American dream for more than a century. Now it’s our turn.”

Thomas Friedman did allude to this in his best seller ‘The World is Flat” but said it in the context of Globalisation and a world view of a level playing field allowing everyone an equal opportunity. Methinks however that the far more critical issue is the emerging stress on sustainability. The strain on our planet to continue to produce in pace with the exponentially rising consumption. To put it bluntly, mankind is well on course to strip this planet dry. Do see my earlier post “We need a second planet by 2030” in which consequences of mindless growth and consumption have been discussed.

So where do we go from here?

We need a shift in perspective and mindset. The twentieth century dream of conspicuous consumption cannot remain a role model any longer. This needs to be revisited, reviewed, redefined. We need to be able to answer the following.

“What really is personal prosperity, what constitutes our success?”

“Does success necessarily have to come from ownership and self-aggrandizement?”

“Could our hunger for access to better products and services be satiated, not necessarily by owning, but by sharing?”

This of course is easier said than done. We remain conditioned to acquire and own for our psychological security and comfort. This harks back to days of yore when scarcity and competing for scarce resources was the norm. This mindset continues even though access and availability is on a different plane. In our mind, Owning signifies upward mobility and prestige, of having arrived in a brave new world of capitalism. While Sharing is looked down upon as the vestige of a failed experiment called socialism.

Clearly a tectonic shift in perspective is called for. In a different context in “Age of Discontinuity and the Chinese Shi”, I had brought up the aspect of the Shi mindset which eschews the heaviness of resource ownership. Could this be a perspective that may be needed today?

I think of this and wonder who could play a catalysing role. Political leaders? Opinion makers? Media? What could be the trigger for them to buy-in and play such a role?

The good news is that technology and engineering acumen exists to achieve the above shift. Through better public transportation, better residential spaces with higher density, superior services delivery and energy efficiency, better use of public spaces, better reuse of stuff which we tend to throw away etc.The other great opportunity is of more and more “have not” folks gaining access to products and services which till now have been out of their reach.

Could this be the moment when the best tenets of Capitalism and Socialism coalesce and synergise to open up the path to sustainability?

In Learning……… Shakti Ghosal

Acknowledgement: The World is flat A brief history of the twenty-first century: Thomas Friedman, 2005.

ESGEE musings

I muse….. as I seek inner peace through Gratitude, Learning and Beauty.