Control versus letting-go: A Leadership tale


Sometime back, at a two-day Leadership Development program that I was running for Larsen and Toubro Ltd (a heavy engineering and multi-business conglomerate in India), a participant came to me during one of the breaks and said:

“All these techniques which we are learning seem to be of little value to me. I am faced with a different kind of problem. My boss has a strong controlling impulse. It is usually his way or the highway. It seems to me he believes this mindset is what has helped him reach his current position. So even if I try, there is never a win/win situation for my boss vis a vis me. What should I do?”

@ L & T Workshop

As I stood there listening to him, several thoughts came to mind. I asked him whether he was okay to delve into the issue some more.

We need to start exploring. We need to ask, ‘What is that which our ‘controlling boss’ would really like to control and change?’  And even more important, ‘What is that we ourselves are willing to let go?’ For ‘letting go’ could be the start of getting back in control.

Could we try and meet the ‘control freak’ half away down? For instance, certain relationships and one to one interactions could still be kept under our control. This realization itself can give us a sense of empowerment.

Could we ‘let go’ by avoiding reacting when we are being pushed to accept the controller’s point of view? Acknowledge what we have been told and then explain what we plan to do, why we have decided so and that we are willing to take full responsibility of the outcome.

The above exploration would allow us to create our action steps in the matter, thus elevating our own control of the situation.

‘Becoming a leader’ does not arise from knowing techniques or aping what we see great leaders do as they exercise leadership effectively in varied situations. Leadership and Performance is very little about what we know, it is almost all about how we see.  ‘How we see’ comes from our ability to shift our perception through developing a contextual framework for our own selves.

http://www.empathinko.in

Legends


I built me a castle
With dragons and kings
And I’d ride off with them
As I stood by my window
And looked out on those……

I walked leisurely on the pedestrian path.

Walkers and tourists milled around me, like me all moving at a leisurely pace. No one seemed to be in a hurry. A family led by Dad with the son on his shoulders passes me in the opposite direction. Just in front, a group of giggling young women were taking a barrage of selfies. It seemed one or the other was not satisfied with the result, be it one’s expression or the way the long cables and the end tower showed up in the photo. A quick joint review, some more giggles and someone in the group would volunteer to take a new selfie. I watched this microcosm of humanity flowing around me.

It was a beautiful sunny morning which had prompted us to venture out on a spot of sightseeing. I was on the pedestrian walkway of the legendary Brooklyn Bridge. Below me on both sides were the motorways with cars and SUVs moving in either direction between lower Manhattan and Brooklyn.

One had glorious views of the New York skyline as well as the leisurely flow of the East River below. To the right one could spot Governor’s Island and in the distance the Statue of Liberty. But as I stood looking around, my mind’s eye wandered off to another unforgettable vision involving the Brooklyn bridge. Powerful searchlights frantically flashing, sounds of helicopters, people jumping off the bridge into the waters below as a terrified News Reporter announces that all of us are going to die! One of the most emotional scenes from the blockbuster ‘I am Legend’ in which scientist Robert Neville (Will Smith) tries to evacuate his wife and daughter from pandemic ridden Manhattan, only to see them die as another helicopter crashes into theirs in the chaos. In the background, the Brooklyn Bridge is being blown up by military aircraft to contain the spread of the disease.

An iconic film showing visuals of an iconic bridge.

A hundred and forty years old structure, the Brooklyn Bridge was the world’s first and longest steel-wire suspension bridge at the time of its opening. What further distinguishes the bridge are the pair of gothic towers standing tall on either side, holding the steel wires in place. Legend has it that when the lead engineer and architect Washington Roebling, became sick and bedridden, his wife Emily, who knew nothing about engineering or architecture, took over the project. For the next ten years, till the project got done, she studied Engineering design and project management on her own and became the first person to cross the bridge upon completion. The following was said about Emily and the Brooklyn bridge:

“…an everlasting monument to the self-sacrificing devotion of a woman and of her capacity for that higher education from which she has been too long disbarred.”

A sad reminder of the fact that during Emily’s time, women were not allowed into Engineering institutions in the US.

Having walked the mile long stretch of the Bridge, we stepped onto the roads of Brooklyn. The neighbourhood in which Neil Diamond had grown up six decades back. With his baritone voice and wonderful songwriting capabilities, Neil Diamond has been my favourite pop and country musician and singer since youth. The singer reminisces about his childhood in that wonderful number, ‘Brooklyn Roads’:

‘Two floors above the butcher
First door on the right
Life filled to the brim
As I stood by my window
And I looked out of those
Brooklyn Roads……’

Neil Diamond

The place we were walking through had the curious name of DUMBO. I was left wondering whether it had anything to do with Disney’s Dumbo the flying elephant. Or was it about some presumed dumb folks who might have resided there in the past?

‘And report cards I was always
Afraid to show

Mama’d come to school
And as I’d sit there softly crying
Teacher’d say, “He’s just not trying
He’s got a good head if he’d apply it”
But you know yourself
It’s always somewhere else’

 I learnt that DUMBO was really the short nomenclature for ‘Down Under the Manhattan Bridge Overpass’. Ironically, the neighbourhood today is home to a large number of technology start-up companies with the earlier warehouses on the riverfront converted into quaint eating houses and pubs overlooking the waters.

A bridge, a musician and a neighbourhood came together as legends for me that morning. They came with tales that were anecdotal, possibly unverifiable but nonetheless remain ingrained in my mind.

In musing…………                                                       Shakti Ghosal

Acknowledgement: ‘Brooklyn Roads’ by Neil Diamond

Absence made Visible


The water cascaded down the black granite sides, flowing as rivulets before disappearing into the small squarish void in the center. As I looked at the flowing water, juxtaposed feelings pulled in different directions. A feeling of melancholy and sadness about the flow of our lives which was perhaps never to return. But also a feeling of peace and acceptance, an emotional cleansing about all that was not right, maybe would never be right.

From the corner of my eyes, I could see the Oculus, that majestic steel ribbed white wings about to soar up into the skies. The reflections on the nearby glass towers seemed to be heralding a brighter, more vibrant tomorrow. A tomorrow in which peace and acceptance might run the winning lap.

I was at the site of the two World Trade Center towers in Manhattan which had gone down in the September eleventh attack more than two decades back. The black granite square pools with flowing, falling water had been built as memorials to that event. The Oculus served as the integrated transportation hub built for the Path and Subway trains.

Oculus Transportation hub at the World Trade Center complex

As I stood there in contemplation, the place was a tranquil and serene island in the midst of high energy Manhattan life. Did the flowing water suggest a life force embryo just below the surface? That somehow brought into our thoughts those who had perished in the attack, their names etched on the sides serving as the only reminder? Or was it that the simplicity of the slow cascades into the void which could never be filled (as per the memorial architect Michael Arad) allowed their ‘absence (from our living world) to be made visible’?

**

My memory went back to that day decades ago.

 It was evening. I was in the office and had called a colleague to discuss an operational issue when he excitedly mentioned about a disaster in which an aircraft had crashed into one of the World Trade Center (WTC) towers in New York. We spoke about the incident for a couple of minutes and wondered about the low probability of an aircraft crashing into a building.

Returning home after office, I switched on the TV only to see the news headlines flashing all over, ‘AMERICA UNDER ATTACK!’ In the interim, a second aircraft also carrying passengers had slammed into a second WTC tower. Burning from the aviation fuel of the colliding aircrafts, both the towers collapsed. A third aircraft had crashed into Pentagon, the US Defence headquarters in Washington DC. Due to the time zone difference, what was evening for me was really morning hours on the US Eastern seaboard where the attacks were taking place. Close to three thousand people died in the attacks.

What seemed at that point in time a senseless act of violence led to a fundamental shift in the way US saw the world and how its foreign policy would come to be defined. Over the next two decades, US would engage in conflicts aimed at crushing terrorism in various parts of the globe. From demolishing Osama Bin Laden’s Al Qaeda bases in Afghanistan to the Iraq invasion and removal of Saddam Hussein to confronting the self-styled Islamic State in Syria.

I think of our world today. The actors have changed, the issues have shifted but the conflicts remain.

**

A couple of days back, I heard the tragic news of the Texas shooting in which a teenager Salvador Ramos armed with a gun entered an elementary school and senselessly shot and killed nineteen children and two adults. The carnage was a deadly reminder that even the world’s most powerful nation is unable to protect its children in their innocence.

My granddaughter has been going to a play school. She loves going there. For us, the school is a safe haven that nurtures. I agonise when I think of what might be passing through the minds of the parents and grandparents of those children whose lives were so brutally snuffed out even before they got the chance to blossom. Like me they too would have had complete faith in the safety and security of their child in school.

I muse. What is that which leads to some folks inflicting injury and death on others? I sense that this arises from an extreme psychologically aberrant mindset. A mindset which shifts into viciousness from its inability to accept ‘we versus they’ differences. So it was with Osama Bin Laden, so it is with Salvador Ramos.

An all-powerful state like the US does possess the weapons and technology to wage war against the enemy without.

But does it possess the conviction and resolve to change the mindset of the enemy within?

In learning………                                                    Shakti Ghosal

The story of the Blue and Red Pill


The Pandemic has been with us now for more than one and a half years. A virulent new strain, the Delta variant, is the new weapon unleashed by the wily COVID 19 virus to negate all that the vaccines have been doing. Conspiracy theories abound. We look on helplessly through a tunnel with no apparent light visible at the other end yet.

The West and its much vaunted ideal of human freedom is on the backfoot. As US retreats, Afghanistan has once again proved to be the graveyard of Empires- earlier the British, then the USSR and now Pax Americana. The swiftness of the Taliban takeover has been shocking as they begin the task of taking the country back into the medieval ages.

More than 600 people inside a C 17 aircraft fleeing Kabul on the Indian Independence Day 15th Aug. 2021

Almost two decades back, US President Bush had declared, “Engendering democracy across the Middle East ‘must be a focus of American policy’ for decades to come”. Today democracy is sputtering like a flame about to go out, with the failure of the much-vaunted Arab Spring and the Middle East in a far worse situation than previously.

We are into an irreversible global warming era, possibly the most serious climate crisis faced by Mankind. July 2021 was the hottest month ever recorded on the planet. An extreme heat wave in Canada at a searing high of 49.6 deg. C. was a one-thousand-year weather event. Floods ripped through geographically distant countries like Germany and China. Drought stalked others. It is now being widely claimed in scientific circles that the Arctic would soon be devoid of ice with the resultant rise of sea water levels and low-lying areas going under.

The above are glimpses of a frightening and dystopian future we are headed into.

Now here is the other story.

In the last month alone, one billion people have been vaccinated against COVID 19. By the end of this year more than half the people on the planet would have received the vaccine. Truly a stupendous achievement in terms of swiftness of response and effectiveness.

The COVID-19 crisis has led to a veritable explosion of scientific progress in the tinkering of genetic information flow and the formulation of proteins, the ultimate nano machines. Trials are currently being done for protein-based vaccines for diseases ranging from Cancer to HIV.

As we speak, electricity generation from the clean sources of solar, wind, hydro and nuclear has outstripped that from ‘dirty’ coal.  Closer home in India, the wind and solar generating capacity has exceeded the milestone of 100GW output. In more and more countries, low carbon economy valuations are rising rapidly. The reason is economic. The average cost of power generation from clean sources is now half that from fossil fuels.

As investors spot a rising opportunity, more money is getting committed to climate investment funds in a day than used to be raised in years a short time back. Three weeks ago, two global asset managers, TPG and Brookfield, closed a combined $12.4 billion in climate investment funds.

Reforestation and conservation funding is taking place in countries as disparate as Indonesia and Bolivia who are supporting equatorial rain forests to United states and Canada who are focusing on wetlands, grasslands and coastal areas and the regeneration of flora and fauna therein.

These are but a few stories of a Utopian future we seem to be headed into.

So which future, whether the Dystopian or the Utopian, would come true?

As Morpheus says to Neo in the Matrix:

 “……This is your last chance. After this, there is no turning back. You take the blue pill—the story ends, you…. believe whatever you want to believe. You take the red pill……. and I show you how deep the rabbit hole goes. Remember: all I’m offering is the truth. Nothing more….”

Is our future really like the story of the blue and red pills and the need for us to make a choice of the path?

Or could it be that there is no choice after all? The two futures, dystopian and utopian, would always exist together, like the two sides of a coin. It would all come down to our world view and the context lens we choose to use. If our context was one of dystopia, we would see signals of collapse in every situation we look at. Similarly, if we were to deploy our utopian context, we would notice the signals of renewal and hope all around.

Our story, the shared and evolving narrative that it is, would always contain both dystopia and utopia, both collapse and renewal. It would depend on us which context lens we choose to deploy, which future we would wish to live into.

“What we do makes a difference, and we have to decide what kind of a difference we want to make.” Jane Goodall, English Primatologist & Anthropologist

Acknowledgement: The above piece is inspired by ‘Collapse, Renewal and Rope of History’ written by Angus Hervey, Future Crunch Journal, Aug. 24th 2021

In Learning

Shakti Ghosal

Varanasi……. and the differing Realities


“Enlightenment, and the death which comes before it, is the primary business of Varanasi.”
Tahir Shah, author – Sorcerer’s Apprentice, 1998

If you are born in India, as I was, Varanasi, that immortal city of Lord Shiva and his consort Sati, slowly but surely becomes a part of your psyche.
Varanasi - that eternal city
My first visit to Varanasi with my mother continues to hold vivid memories for me even today. In my teens then, it was possibly the first time when I faced the confusion of how the same ground situation occurred so differently to my mother compared to me.

What occurred to me as narrow serpentine alleys, overcrowded and difficult to breathe places showed up as a delectable array of holy shrines, temples and ashrams to my mother.

What occurred for me as slippery, dirty steps to be avoided at all costs lest I fall into a smelly cesspool, showed up as venerable ‘ghats’ of the holy Ganga river, promising salvation and nirvana to my mother.

What showed up for me as a city bursting at its seams with the old and the dying, sickness, leprosy and burning funeral pyres, seemed to show up as life’s final destination and a passport to heaven for my mother.

As is the norm, come sunrise, I accompanied my mother for the holy dip in the Ganges. When we reached the ghat, the place was already thronging with hundreds of people, some already in the flowing waters, others taking an oil massage as a prelude to the dip. A motley crowd of beggars, tea sellers, urchins, saffron clad ‘sadhus’ and devotees jockeyed for space and spiritual advantage.
Sadhu at Sunrise

varanasi_main
My mother urged me, “Come, take a dip. Doing it is so holy, it would cleanse you of all your past sins.”

Now that was no doubt tempting. I could recall sins a plenty that I had committed over the last few months itself. But what held me back was the sight of raw sewage belching into the river with a dull roar. Not to speak of what appeared to be floating dead bodies and the vultures above. I had also heard sordid tales of unclaimed bodies, which no one came to cremate, being tied to a rock and sunk to the river bottom. I had this scary vision of stepping onto a body and being possessed by an angry spirit thereafter. The net result was that I refused to take that holy dip, much to my mother’s chagrin and embarrassment.

Varanasi-Ganges-Trash-400x300

Whenever I have mused about that visit subsequently, I have wondered what was it that created the almost diametrically opposite reality about Varanasi for my mother and me.

Coming as she did from an overly traditional, semi agrarian Bengali household in suburban Calcutta and growing up in a joint family, my mother imbibed strong elements of religious and ritualistic ‘Dos and Don’ts’ apart from a conditioning to not question the collective view and mindset. I suspect this is what would have made her take to Varanasi and its ethos like a fish takes to the water. For Varanasi is all about the occurring of a collective mind. That collective mind which through centuries and millennia, has read the Gita, quoted the Upanishads and chanted the vedic mantras on those very ghats.

I on the other hand, born and living in a nuclear family and receiving a liberal education, had very little exposure to the traditions, rituals and collective beliefs coming down the ages. So where my mother could selectively ‘see and tune into’ the devotional hymns, the fragrance of the incense and purity of the saffron colour all around her, I was left struggling to come to terms with the sludge and the floating trash, the smell of feces, the sickness and the poverty on physical display.

Today, when I look back to that Varanasi visit, I can see how the differing realities of the city effected us. My mother’s occurring of reality brought her great bliss and fulfillment. My occurring on the other hand brought in trepidation and doubt. I begin to realise how both the realities were illusions, anchored as they were to how the situations occurred to each one of us.

Like the above, do we see how most conflicts in society and the world can be traced back to the aspect of reality illusion? An illusion which makes us erroneously conclude that what shows up for us as a result of our own world view and frames of references is in fact the only reality and we refuse to accept any differing perspectives. Merely holding the awareness that differing realities can and do occur for each of us, and this is but normal, can lead to significant lowering of conflicts…….

“Reality is merely an illusion, albeit a very persistent one.” Albert Einstein

In Learning…….. Shakti Ghosal

How can I use my Context?


untitled

In my last post ‘My Context uses me’, I had dwelled on how my Context, that omnipresent meaning making machine in all my situations, uses me. How my context wields the power to put me on rails and makes me react in predictable failing ways. I was left wondering whether I could do something about shifting away from such almost certain failures.

The “Being a Leader” course, attended by me recently, revealed a pathway.

As we saw in the last post, our context does function as a cognitive lens, a filter so to speak, through which we view the world, others and interestingly, even our own selves. As we look at a situation, our context highlights some aspects, dims a few and even blanks out yet other aspects. So what makes up our context? It’s our Worldview and frame of reference for the situation at hand. It is our beliefs, biases, prejudices and assumptions which play a part in the context’s meaning making and filtering process.

Cognitive-Distortions-Skew-Your-Perceptions

Now let’s consider what constitutes our beliefs, biases, prejudices and assumptions. In a nutshell, it is our past experiences. Our brains are adept at using this past to create a default context which comes automatically with the situation at hand. This default context, coloured as it is by our past concerns and fears, restricts us and our actions. As the context is decisive, one can see the wisdom of the old French proverb, “The more things change, the more they stay the same”.

The “Being a Leader” course went on to show that a critical part of our effectiveness in leadership and life arises from our ability to replace the default context by a created context for the same situation. This created context, unencumbered by anything from the past, allows us to see possibilities which were not being allowed so long by our past.

So how does the above work? To understand that let us revisit the situation which we had talked about in the earlier post, ‘My Context uses me’.

“Whenever I notice someone, be it a family member, relative, office colleague etc. not doing it ‘my way’ or voicing disagreement about my way or style of functioning, I feel that the person is actually trying to prove me wrong , undermine me, not giving me the respect which I deserve etc.”

.My default context was, ‘Disagreeing with me implies proving me wrong, undermining me, disrespecting me etc’. This context led to situations occurring for me negatively and made me react in negative, hurtful ways.

As I review the above situation, I realise that I do hold the power to create a new context for myself. A context which says, ‘Getting the job done is what counts and it really doesn’t matter if the way adopted by others is different to mine so long as the job is done’.

As I think of this created context, I can see that it allows me to hold the big picture of getting the job done and get people to align their focus and actions to that. I also begin to see that with this context, I am no longer getting undermined, proved wrong and getting disrespected.
I now see that I hold the power to use my context to my advantage.
***
On a lighter note, I append below an extract from the ‘The Phantom Tollbooth’ by Norton Juster, which highlights how one could mis-use the context to the other person’s disadvantage!

“I don’t think you understand,” said Milo timidly as the watchdog growled a warning. “We’re looking for a place to spend the night.”
“It’s not yours to spend,” the bird shrieked again, and followed it with the same horrible laugh.
“That doesn’t make any sense, you see—” he started to explain.
“Dollars or cents, it’s still not yours to spend,” the bird replied haughtily.
“But I didn’t mean—” insisted Milo.
“Of course you’re mean,” interrupted the bird, closing the eye that had been open and opening the one that had been closed. “Anyone who’d spend a night that doesn’t belong to him is very mean.”
“Well, I thought that by—” he tried again desperately.
“That’s a different story,” interjected the bird a bit more amiably. “If you want to buy, I’m sure I can arrange to sell, but with what you’re doing you’ll probably end up in a cell anyway.”
“That doesn’t seem right,” said Milo helplessly, for, with the bird taking everything the wrong way, he hardly knew what he was saying.
“Agreed,” said the bird, with a sharp click of his beak, “but neither is it left, although if I were you I would have left a long time ago.”

In learning…….. Shakti Ghosal

Acknowledgements:
1) “Being A Leader And The Effective Exercise Of Leadership: An Ontological / Phenomenological Model” by Werner Erhard, Independent & Michael Jensen, Jesse Isidor Straus Professor of Business Administration Emeritus, Harvard Business School.

Whose Business are we really in?


Whose business are you in

“No one can give you freedom but you……”
―Byron Katie

My daughter was coming home for her Diwali vacation and had to catch an evening flight from Mumbai. Her cab got caught in an awful traffic jam a couple of kilometers from the airport. Almost an hour passed and the cab had barely moved a few meters. Visions of her missing her flight, not knowing what to do and not having a place to stay wrestled with each other in my mind. In a panic state, I started calling my daughter as well as the driver of the cab repeatedly. Little realizing that I was offering no support or suggestions, only communicating my panic to both of them. Making their situation worse, reducing their ability to think clearly and consider other options.
***
During a review, I found that a team handling a critical project with a deadline, had totally overlooked the time schedule of a specific activity. In the ensuing brain storming session, a plan was formulated whose proper execution would get the project through. My apprehension about whether the plan would be handled properly led me to try and micro-manage the team members at every step. But what this led to was resentment , loss of the team’s initiative taking and working together ability and members blaming each other.
***
I am a stickler for orderliness. Specially at home, I know where things are kept and stored. So when I see my wife and daughters taking out and using something, I expect that afterwards they would put it back where I believe it should be kept. Alas! This seems to be hardly their priority and so things taken from somewhere are kept back somewhere else. I intensely dislike this and therefore become more strident and possessive about how things need to be used and kept. I need hardly add that neither my wife nor daughters have been able to come to terms with this trait of mine.
***
As I look back at the above situations, I realise that in every case, my thoughts and the consequent behaviour and action, have led to more stress, both for me and others. I sense that in some way, my thoughts and consequently myself, are not willing to accept the reality of ‘What Is’. So what is the genesis of such thoughts and behaviour?

Byron Katie, American speaker and author, in her self enquiry method ‘The Work’, provides an interesting perspective and insight. She identifies three kinds of business in the Universe: Our own, other peoples’ and God’s. God’s business is really about the reality that exists. So when we are unwilling to accept such reality, we are really into God’s business. When we hold fear or expectations about other people, we are living into these other peoples’ business. As per Katie, every time we start mentally living in God’s or other peoples’ business, we are no longer in our own business. We separate from our own selves and this is what leads to the stress we experience.

In the words of Byron Katie:

“If you understand the three kinds of business enough to stay in your own business, it could free your life in a way that you can’t even imagine. The next time you’re feeling stress or discomfort, ask yourself whose business you’re in mentally, and you may burst out laughing. That question can bring you back to yourself. And you may come to see that you’ve never really been present, that you’ve been mentally living in other people’s business all your life. Just to notice that you’re in someone else’s business can bring you back to your own wonderful self”.

In Learning………… Shakti Ghosal

Acknowledgement: The Work of Byron Katie. http://www.byronkatie.com

My Already- Always listening


“Effective listeners remember that “words have no meaning – people have meaning.” The assignment of meaning to a term is an internal process; meaning comes from inside us. And although our experiences, knowledge and attitudes differ, we often misinterpret each other’s messages while under the illusion that a common understanding has been achieved.”
— Dr. Larry L. Barker, Author & Executive Coach

Already Always listening

I think of a few people engagements I have had in the recent past.

An office colleague comes in to discuss a problem that is likely to arise because of depressed business and enquiry levels from the Middle East markets. Our dependence on these markets has been high historically and remains crucial to meet our budgets. This upsets me. Time and again I had suggested that the division plans Sales trips to the region well in advance to renew our contacts with existing clients and meet new prospects. I sense this has not been done. A voice inside screams, “This guy is casual and lazy to plan in advance. He did not take my suggestions seriously and now when things have gone out of hand, he is running back to me with excuses. Why should I listen to him now?”

The other day, I hear that a market competitor has rolled out a series of innovative business initiatives in order to gain market stature and share. The CEO, known to me well, is a high school drop-out and has clawed up his way in the industry over the years. The inner voice returns, “There seems to be something wrong here. How on earth could this guy come up with such better initiatives than me when he has been so below me in scholastics? This is an affront and this guy, with such initiatives, is trying to undermine me.”

I am at this workshop and I meet an ex junior colleague who left our company some years back. I get to know that in the interim, he did his Masters and is now an Assistant Professor at a Business school. During his presentation, he waxes eloquent on Leadership and the need to envision a future that excites. While I cannot find fault with what he says, my earlier perception about him as a mere desk worker seems to stop me from embracing the concepts he speaks of. That voice inside whispers, “How could this guy, so much younger and less experienced than me, know more and teach me leadership concepts? Accepting and acknowledging what he says would put me down. I can’t do that! I need to think of how I could disagree with him.”

Do you see how that voice inside me is my Already- Always listening?

Do you see how my Already- Always listening has led me to have preconceived interpretations of what is being said even before it is said?

Do you see how such interpretations create judgments and opinions in me even before the other guy has opened his mouth?

Do you see how these judgments and opinions constrain and limit my listening, my thoughts, my actions and even the possibilities I am willing to consider?

It is as if I get onto rails which then allow me to think and act in only set ways. So when my colleague approached me to discuss what could be various options available to improve business from middle East markets, my reaction was to blame him for not having considered my earlier suggestions. In the second case, rather than critically reviewing the business initiatives of the competitor to learn and initiate effective response, my reaction was one of non-acceptance and making the competitor CEO ‘vanish’. And in the final case, rather than gaining insight from my ex-colleague’s presentation, I had closed my mind to much else except look for logic to make him wrong in my own perception.

Dear Reader, can you identify similar experiences in your life? If so, do you see how our Already-Always listening constrains and restricts us from achieving that big picture empowered way of being that we envision?

What is it that sustains such Already-Always listening and the related interpretations within us? This happens because almost all of us are not even aware of the distortion that exists between what is said to us and what we end up listening. Since we are not aware, we also cannot comprehend how our interpretations may be distorting our perceptions. So we end up assigning disparate causes to our relationship breakdowns and suboptimal performance but never the core issue of how our way of being and acting have being negatively impacted from the distortion that landed for us in our brains based on the Already-always listening and interpreting we did. We then try and ‘fix’ this false cause, which is really an effect, leading us to go through life trying to put out one fire after another.

Does this look or sound familiar?

So what could we do to distinguish and become aware of our Already-Always listening so that it loses its ability to run us and our lives?

In learning…………. Shakti Ghosal

Acknowledgement: “Being A Leader And The Effective Exercise Of Leadership:
An Ontological / Phenomenological Model” by Werner Erhard
, Independent & Michael Jensen, Jesse Isidor Straus Professor of Business Administration Emeritus, Harvard Business School.

My Life Sentence


“Everyone thinks of changing the world, but no one thinks of changing himself’.

Leo Tolstoy, Russian mystic & novelist. 1828-1910

jail_life sentence

At the age of ten, I had the first realization of what a gang was and what it could do to me. I do not recall how it started but one thing led to another and soon all my neighbourhood friends and playmates had ganged up against me. One evening, I had climbed up on the roof of our house with our servant as he was fixing the radio antenna. I saw my ex friends and playmates holding hands, dancing and skipping together and then with a shock, I heard their voices mocking, mimicking and making fun of me. In that moment I heard an inner voice saying, ‘There is something wrong here. There is something wrong with me.’

I remember telling myself, ‘I don’t belong’. I became a loner, did things on my own and showed up with a ‘I do not really care to belong’ persona to my erstwhile friends and the world. Even after a few weeks when all became well again and I was back with my friends, my self imposed life sentence ‘I don’t belong’ continued to reside inside me.

I time travel a few years ahead to when I am in my mid teens. I see myself having a great time with a bunch of friends at school. Sharing books and comics, watching movies and developing views of the world together. Being cool was all about hanging out together; classes and the need to master what was being taught took a back seat. I justified to myself, ‘I am smart and I can always make up my studies before the exams’. So it came as a shock when my final examination grades plummeted. That inner voice returned, ‘There is something wrong here. There is something wrong with me.’

I recall my father telling me, “You have become a mediocre. Mediocre people do not succeed in life”. In that moment of humiliation and self-doubt, I said to myself, ‘Life success depends on scholastic success.’ As this got ingrained in me as a life sentence, I got back to being a loner and focusing on scholastics. Over the years, as I went on to achieve one scholastic peak after another, to the outside world I was smart and successful. But somewhere inside, those vestiges of childhood humiliation and self doubt remained and my view of the world and behaviour towards other people continued to be guided by ‘Life success depends on scholastic success.’

Today as I think of myself, I sense how the life sentences I had imposed on myself during moments of shock and bewilderment those many years back, have so become part of who I am. It is as if there are several ‘me’s enacting different roles here. There is the judge ‘me’ along with the jury ‘me’ who have sentenced the accused ‘me’ to live out my life in a cell. A cell whose walls, ceilings and floor are composed of my own life sentences. Like inmates of an actual prison, I have devised my own winning and self-serving formulas to cope with the constraints of my prison life. Ironically though and unlike the actual prison inmates who try to get out into the free world, I don’t see the need to do so as my life sentence created prison bars have so become part of my persona and who I am.

And so I continue to go through Life carrying my life sentences. In many situations, I cope and come out the winner In others I feel like a ‘thrown dice’, caught up in unfolding events, clinging onto the ways from my past but yet failing to call the shots. I am left wondering who or what is leading my life.

Can I presume you, dear reader, also feel the same?

So how could we build our lives around our ‘real’ self, free of our life sentences and the persona we have created to cope? In their path breaking book, ‘The Three Laws of Performance’, authors Steve Zaffron and Dave Logan deep dive into this aspect. They point to a way of overturning our life sentences to free ourselves of these.

We need to start by showing compassion to that little guy within each of us who has been carrying the burden of the life sentences all these years. That guy who did his best to cope with life and produce results by trying to make up for what we have perceived as wrong with us. By hiding from others, even from our own selves. By conditioning ourselves to be different from who we think we are.

The authors then recommend that we create a crisis of authenticity within ourselves. A crisis of the real ‘we’ against the persona created by our life sentence. To create such a crisis ‘we need to locate where our foot has got nailed to the floor’. We do this by engaging ourselves with the following queries:

•Where in your life is something not working or not working as well as you want?
•In what areas of your life do you feel a loss of power, freedom, fulfillment or self expression?
•In those areas of life you just identified, how are you being inauthentic- what are you pretending, avoiding, not taking responsibility for?
•What can you see has been the impact, the limitations, of your having been inauthentic in those areas?

Dear Reader, are you ready to overturn your life sentence?

***

Two Wolves – A Cherokee Parable

2 wolves
An old Cherokee chief was teaching his grandson about life…

“A fight is going on inside me,” he said to the boy. “It is a terrible fight and it is between two wolves.

“One is evil – he is anger, envy, sorrow, regret, greed, arrogance, self-pity, guilt, resentment, inferiority, lies, false pride, superiority, self-doubt, and ego.

“The other is good – he is joy, peace, love, hope, serenity, humility, kindness,
benevolence, empathy, generosity, truth, compassion, and faith.

“This same fight is going on inside you – and inside every other person, too.”

The grandson thought about it for a minute and then asked his grandfather,
“Which wolf will win?”

The old chief simply replied, “The one you feed…”

***

In Learning…….. Shakti Ghosal

Acknowledgement: The Three Laws of Performance: Rewriting the future of your organisation and your life by Steve Zaffron & Dave Logan, 2011. Chapter 6, Pages 143-168.

Entropy and the Age of Consciousness- Revisited


Few Days back, President Barrack Obama , when asked about his plan and perspective about how to deal with the ISIS militancy engulfing Iraq and Syria, said, “I don’t want to put the cart before the horse: we don’t have a strategy yet.” Was this response coming from a rising reluctance by the US to get involved in rest of the world matters? Or was it from a lack of confidence in one’s own ability to deal with newly emerging geo-political crises?

As I look around , I see other stress points and fissures opening up in the globe. The Crimean conflict in Ukraine. The on-going Palestine imbroglio. The Indo Pakistan stand-off on Kashmir. The emerging China Japan flexing of muscles. And so on….

What is it that leads to such stresses and conflicts in the world in this twenty-first century with its immeasurably higher globalization and information flows compared to the last? What could be that big picture vision that could lead mankind to a way-forward path?

My thoughts go to a piece I had posted two and a half years back. As I re-read it, I realise its perfect relevance to what is happening today. I am re-posting it here and at the end I have put forth some questions that come up for me at this point in time. So folks read on…..

***

All life revolves.  The world is awaiting a great awakening, which will occur with
the dawning of the Age of Aquarius.  This great awakening will take place in the months and years to come and bring significant changes to our consciousness as human beings.

                                                                      The Age of Aquarius, Starts 21st Century

A couple of weeks back, I watched President Obama’s State of Union address. Erudite and all encompassing as always, the President stressed issues of China and outsourcing. But what I really heard from the most powerful man on the globe was insecurity and fear. Of the slipping away of competences and strengths and not knowing what to do. The other day as I watched the BBC debate at the World Economic forum in Davos, I once again sensed the underlying hesitation and concern.

The competence and knowledge advantage which the US and developed world enjoyed from the beginning of the industrial age is fast seeping away. Other nations and societies are catching up faster. And the genie of Globalisation is only accelerating this trend and making the world flatter (to use Thomas Friedman’s famous terminology).

So what are the reasons for such competence and knowledge loss? What can be done to stop the hemorrhaging of this life blood? My thoughts veer towards Entropy, a concept in the realms of Thermodynamics. Entropy is a tendency towards disorder and Science postulates that this can only increase over time. So any “order” peaks, be it in energy, competence or knowledge, can only dissipate, seep away. Ultimately leading to a steady state in which random and uniform soupiness exists all over, the highest level of Entropy.

I recall Isaac Asimov’s Last Question, a haunting science fiction tale of a future reality. Of a Universe slowing down and coming to an end due to Entropy. As the last of Mankind and the last VAC (a super computer) fail to answer that last question, “Can Entropy be reversed?” The story goes on to tell us that as Entropy rises to its final resting level, all individual knowledge coalesce and join into one universal consciousness.

I reflect on what we are experiencing in the world today. Is it the entropy effect on the competences and knowledge possessed by the developed world? Of the inevitable seeping loss to the rest of the world. What would the next turn of the screw bring? As we see Asia rising today, would we not see Africa rising tomorrow? And so on, till a flat world achieves steady state of uniform competence and knowledge levels all over.

But do we see what this seeped competence and knowledge is doing? It is raising the level of awareness all over. Awareness of social and political realities, awareness of heightened aspirations, awareness of the need to keep on improving and improvising. An awareness which is getting accentuated by rapidly evolving communication, networking and database access technologies. And with this heightened awareness has come the inevitability of consciousness.

So what do I envision going forward?

I see mankind fast reaching a new level of human consciousness. As more of us become consciousness- conscious, as our thinking DNAs get re-programmed, we would start seeing and dealing with the world in significantly different ways. Most of the challenges and conflicts of today’s world stem from our beliefs and fears residing in the depths of our sub-conscious. Be it through the manifestation of ego, false fronts or preconceived judgments. But as we gain in consciousness, we gain the intent to shine the spotlight on these hidden drivers of our thoughts and behaviour. And under the light, these beliefs and fears shrink away and lose the capacity to run our lives.

Can we visualise the exciting times we are getting into? As the world witnesses consciousness rising like a tide all over with knowledge flows and heightened awareness. As the human brain starts utilising more of its unconscious capacity. As our new consciousness allows us to “see” our path towards enlightenment. As we herald the dawn of a new age, an Age of Consciousness.

Will this Age of Consciousness be the ultimate evolutionary goal of Mankind?

We are beginning to understand that what exists at the essential core of matter is information and energy. I hope and believe that the Information Age is going to be the stepping-off point for the Age of Consciousness  

                                            Dr. Deepak Chopra- spiritual writer & speaker, 2007

 

***

I am left wondering about what could make the big picture happen and expedite the dawn of ‘The Age of Consciousness’.

• What is that critical mass of knowledge flow and dissemination which would lead to heightened awareness of the big picture?
• What could each one of us do to reach that level?

In Learning……..                                                                                       Shakti Ghosal

 Acknowledgements:

1) The World Is flat: A brief history of the twenty first century by Thomas L. Friedman, 2005.

2)      The Last Question by Isaac Asimov, 1956

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