The paradox of Consciousness


Matter and energy had ended and with it space and time. Even AC existed only for the sake of the one last question that it had never answered from the time a half-drunken computer [technician] ten trillion years before had asked the question of a computer that was to AC far less than was a man to Man.

All other questions had been answered, and until this last question was answered also, AC might not release his consciousness.

All collected data had come to a final end. Nothing was left to be collected. But all collected data had yet to be completely correlated and put together in all possible relationships.

A timeless interval was spent in doing that.

And it came to pass that AC learned how to reverse the direction of entropy.

But there was now no man to whom AC might give the answer of the last question. No matter. The answer — by demonstration — would take care of that, too.

For another timeless interval, AC thought how best to do this. Carefully, AC organized the program. The consciousness of AC encompassed all of what had once been a Universe and brooded over what was now Chaos. Step by step, it must be done. –

the_last_question

From “The Last Question” by Issac Asimov

**

In a mother’s womb were two babies. One asked the other: “Do you believe in life after delivery?”The other replied, “Why, of course. There has to be something after delivery. Maybe we are here to prepare ourselves for what we will be later.”

“Nonsense” said the first. “There is no life after delivery. What kind of life would that be?”

The second said, “I don’t know, but there will be more light than here. Maybe we will walk with our legs and eat from our mouths. Maybe we will have other senses that we can’t understand now.”

The first replied, “That is absurd. Walking is impossible. And eating with our mouths? Ridiculous! The umbilical cord supplies nutrition and everything we need. But the umbilical cord is so short. Life after delivery is to be logically excluded.”
The second insisted, “Well I think there is something and maybe it’s different than it is here. Maybe we won’t need this physical cord anymore.”

The first replied, “Nonsense. And moreover if there is life, then why has no one has ever come back from there? Delivery is the end of life, and in the after-delivery there is nothing but darkness and silence and oblivion. It takes us nowhere.”

“Well, I don’t know,” said the second, “but certainly we will meet Mother and she will take care of us.”

The first replied “Mother? You actually believe in Mother? That’s laughable. If Mother exists then where is She now?”

The second said, “She is all around us. We are surrounded by her. We are of Her. It is in Her that we live. Without Her this world would not and could not exist.”

Said the first: “Well I don’t see Her, so it is only logical that She doesn’t exist.”

To which the second replied, “Sometimes, when you’re in silence and you focus and you really listen, you can perceive Her presence, and you can hear Her loving voice, calling down from above.”

A parable from “Your Sacred Self” by Wayne Dyer

sacred-self
**

I first read ‘The Last Question’ in an Asimov compilation in the Seventies. It’s haunting and philosophical tenor made me re-visit it several times over the ensuing decades. I had however not read ‘Your Sacred Self’ earlier and only had the opportunity to read the above parable, shared by a friend on WhatsApp, after Dr. Dyer’s death recently.

Why I bring these two pieces together is the common thread I see of both dwelling on Consciousness in truly unique ways. That special quality of thought that somehow transcends beyond us to gain clarity of our own selves as also of what is around. A subjectivity, unexplained by Science, which somehow allows a ‘sense’ of something beyond physical senses and Self .

In ‘The Last Question’, Asimov envisaged a Consciousness divorced from Man, matter, energy and even time. A Consciousness which learnt how to reverse the entropy and chaos of the Universe.

In ‘Your Sacred Self’, Wayne Dyer points to a Consciousness which can sense the existence of something beyond what is perceived by the physical senses.

Which brings us to what I call the paradox of Consciousness.

Could there be Consciousness divorced from the human mind and everything it perceives as Asimov fictionalized? A cosmic consciousness which is all pervasive and self sustaining. Something akin to God.

Or does Consciousness need to necessarily be linked to the human mind even as it senses things beyond what the mind can perceive, as in Wayne Dyer’s parable? A consciousness sustained by the mind and thoughts relating to possibilities beyond human logic. Something akin to an Enlightened Self.

Human mind appears to be a cerebral activity with inputs from some fifty thousand million cells of the human body. Could it be that our consciousness is a summation and assimilation of all these fifty thousand million inputs? Could it be that this assimilation leads to our consciousness becoming the space in which the Universe which includes we ourselves, others, physical and non-physical entities of every kind, their relationships with each other, along with the past, the present, and the future with all its possibilities shows up? English born author Joseph Pearce explains this best when he says, “Man’s mind mirrors a Universe that mirrors man’s mind”.

Science has been startled to find that there exists both intelligence and memory at the level of individual cells. The worldwide research into the human genome and DNA sequencing is testimony to this. Could it be that this intelligence and memory is being carried at the sub-atomic level and goes back to the beginning of time, the primal soup and beyond to the void before matter and energy existed?

Consciousness

Could this be how the human consciousness aligns with the cosmic consciousness and the paradox of Consciousness is resolved?

In Learning ….. Shakti Ghosal

Acknowledgements:

1)“The Last Question”– a science fiction short story by Issac Asimov, 1956
2)“Your Sacred Self: Making the decision to be free” by Dr.Wayne W. Dyer,2001

Air to the bird, water to the fish……


‘The three great mysteries: Air to a bird, water to a fish, Man to himself.’
– A Hindu proverb

What are the kind of situations which bring out the worst of reactive thoughts in us? I offer a few personal examples here.

**

I am driving back from office. Mind laden with the ‘To do’ stuff for tomorrow, interspersed with unrelated thoughts from the past. I get yanked back to the ‘now and here’ by a black SUV suddenly crossing the lane from the wrong side. Slamming the brakes, I curse.
Drivers Beware!

**

In a hurry to get back home, I rush into the Al Fair supermarket to pick up a few items which my wife had asked me to. Though the place seems fairly crowded with folks like me trying to squeeze in some grocery shopping, my check-out queue moves briskly till I reach second spot. It is then that the guy in front of me gets into a long drawn discussion with the counter lady on the intricacies of some redeemable voucher. Impatiently standing there, I see rage and anger building up inside me.
Supermarket queue
**

I notice an office colleague not complying with my instructions. When asked, he voices disagreement. I see this as trying to undermine me, or worse, an attempt to derail what I propose to do. I react by knit picking on the guy, by micro-managing at the activity level and in my anxiety to enforce, I end up hurting and demeaning. In all this, both of us have lost the big picture of what we had set out to achieve.
Office disagreement
**

Now these are my examples but I can wager you would have seen one or more of these playing out in your own lives. So what is it really that brings up these reactions in us?

As I ponder over this question, I start seeing aspects of my own self-centeredness. A ‘Self centering’ that I am at the center of the world for myself and somehow my immediate needs and feelings should determine how things should operate in the world. A ‘Self centering’ which then becomes a slew of learned reactive thoughts and behaviours to make that happen. Reactive thoughts and behaviours which have got hard-wired within to the extent that it is now a default setting, a who I am wound up being.

So the guy who I am wound up being is now conditioned to curse when someone drives wrongly on the road. Or to get into a rage when someone delays completing some work. Or to hurt and demean when the other guy does not do things ‘my way’.

Chris Argyris, Professor Emeritus at Harvard Business School, and a Thought Leader at Monitor Group, after four decades of studying individuals and organisations, concluded that, ‘… people consistently act inconsistently, unaware of the contradiction between their espoused theory and their theory-in-use, between the way they think they are acting and the way they really act.’

In real life, we might be completely aware of the right and wrong way of speaking, dealing with people and behaving. But come a situation or someone else’s behaviour that triggers our inner hard wiring, our reactive self takes over, ready to protect our turf at any cost. The interesting thing is that post the event, we remain hardly aware of how our reactive behaviour and actions were so much in variance to what we generally believe our actions and behaviour to be. A veritable Dr. Jekyll and Mr. Hyde manifestation within us!

Have you ever wondered what makes it so hard for us to stop that reactive “Dr. Jekyll” self from taking over? This is because we mistake ‘Who we have wound up being’ as ‘Who we are’. This prevents us from seeing, as Chris Argyris surmised, the gap between the way we think we are acting and the way we really act. What is undistinguished begins to control us. Just like Air to the bird and Water to the fish!

So how could we start seeing the air and the water? What could we do to distinguish and remove all that acquired fluff of how we have wound up being to get down to the essence of who we are?

I believe we can make a start by holding the consciousness that we have a choice when confronted with a reaction generating situation or person. For example, what if I chose to think that the guy in that SUV who crossed the lane wrongly was rushing to the hospital where his wife was critically ill? What if I chose to believe that the guy trying to redeem those Al Fair vouchers was doing it to buy provisions for an orphanage? What if I chose to believe that the office colleague is as dedicated as me to achieve the overall objective?

The next step is to distinguish those aspects which have become part of ‘Who we have wound up being’. Read the language constructs below:

“ I Am….”

I am intelligent and smart.
I am disciplined and orderly.
I am competitive.
I am impatient with others.
I am a perfectionist and do not suffer fools.

“The way I wound up being….”

The way I wound up being is believing I am intelligent and smart.
The way I wound up being is disciplined and orderly.
The way I wound up being is competitive.
The way I wound up being is being impatient with others.
The way I wound up being is a perfectionist and who does not suffer fools.

What do you notice?

Do you notice that as the language construct shifts away from “I Am……” you gain the ability to distinguish the several traits you have acquired from who you intrinsically are?

Do you see that unlike the birds and the fishes, you are now able to discern the air and water around you?

Do you realise that you now have a choice?

***

There are these two young fish swimming along, and they happen to meet an older fish swimming the other way, who nods at them and says,” Morning, boys, how’s the water?” And the two young fish swim on for a bit, and then eventually one of them looks over at the other and goes,” What the hell is water?”

David Foster Wallace in ‘This is Water’, commencement speech, 2005

Acknowledgement:
“Being A Leader And The Effective Exercise Of Leadership: An Ontological / Phenomenological Model” by Werner Erhard, Independent & Michael Jensen, Jesse Isidor Straus Professor of Business Administration Emeritus, Harvard Business School.

Listening into the future


“Listening is the oldest and perhaps the most powerful tool of healing. It is often through the quality of our listening and not the wisdom of our words that we are able to effect the most profound changes on the people around us.”
Rachel Naomi Remen, American author, teacher and ‘Integrative medicine’ pioneer.

How many of us really give a thought to how we listen? Listening, for most of us, is something taken for granted. Just as seeing or breathing. But what if I were to tell you that there exists a special kind of listening that can create a new future, both for the speaker and the listener?

Consider the following.

You: “Are you planning to see a movie this weekend? I am looking for someone to go with”
Me : “Can’t say for sure. Maybe, maybe not.”
You: “Hmm! Okay, will you let me know once you make up your mind.”
Me : “ Sure, shall do.”

What would you say about the above conversation? Seems to be pretty straight forward and ordinary does it not. But if you look at it again, you would notice two aspects. First, the exchange has been about my hearing the words and then responding based on my interpretation of the same. Second, how the interpretation impacts what exists as concerns for me, allows me to agree or disagree.

Now, let’s consider another exchange.

You: “I do not agree with your handling of the situation. I feel that might create a bigger problem.”
Me: “I have tried to do the best I can. I believe what I did was the best under the circumstances.”
You: “Well, what you failed to do was consider other options which would have been better.”

Do you notice that in this hearing I have interpreted your words as judging me and have immediately reacted by justifying myself and my actions?

Like the other senses, hearing remains a meaning making activity. Essential to interpret what is happening out there and how it might conceivably impact us. Hearing remains essential to survive. We thus become adept and skilled in hearing and do it all the time. Hearing though is not listening.

So what is listening? It is an art and may not come easily to most of us. It is really about when we listen, we do so without interpretation, without judging it against what we know, what we believe, what we assume. If this leaves you wondering whether you have ever listened at all to anything, welcome to the gang! For this remains true for all of us.

listening image

So what is it that stops us from listening? As I dwell with this question, I come to a surprising realisation. Which is that I do not want to listen since I find it dangerous. I remain afraid that listening might force me to let go of my beliefs and biases, shatter some of the perspectives I hold dear, that I am accustomed to. So how do we remove this fear and apprehension that our listening might endanger our beliefs, shatter our long-held perspectives?

Well, we can make a start by practicing to ‘listen authentically’. We do this by being alert to any inauthenticity that we find creeping in. For example, while listening I might notice a need for me to look good or needing to be liked. Or an evaluation or judgment swirling in my mind about what the other person is saying. Noticing this in itself brings up that self awareness that I have listened inauthentically. It then allows me the opportunity and access to train myself to listen without that inauthenticity.

You might wonder, ‘But is it not critical for us to bring judgment and perceptions from past situations to be able to make meaning of what is being said? Why should we dispense all that just to listen authentically? And what is the advantage we would gain by doing that?’

So we get back to understanding the nuts and bolts of ‘listening authentically’. What we saw above was what we need to do at our (listener) end in terms of being non-judgmental and being alert to our inauthenticities creeping in. Now let us understand how ‘listening authentically’ manifests for the guy who is speaking. Well what it does is let the speaker say everything he has to say until he has nothing else to say about what he was saying.

And this is when the magic happens!

The speaker has the experience that he has actually been gotten. He and we may not realise it but our ‘listening’ has supported him to table all his concerns, his fears and allowed him to put all that behind him. The concerns, the fears from the past that had put him “on the rails” towards a future which was cluttered with and an extension of his own past. With the past clutter gone, a blank space has been created. A space waiting for a new future to be born. A future that was not going to happen otherwise.

The listener at the other end, shorn that he has chosen to be, of all judgments and interpretations, also finds himself no longer “on the rails” and no longer being held hostage by his own beliefs, biases, prejudices and taken-for-granted assumptions. Old resistances and blocks go and he too becomes part of the blank space. A space now open for new possibilities, new conversation and a new future.

Dear Reader, do you see how simply listening authentically transports both the speaker and the listener into a new space? A space which holds the key to releasing both sides from the bondages of the past? A space which allows both sides to write a new future? A future created which was not going to happen anyway?

Created future

Dear Reader, are you willing to make that commitment to listening to have the magic happen for you?

***
Ester asked why people are sad.

“That’s simple,” says the old man. “They are the prisoners of their personal history. Everyone believes that the main aim in life is to follow a plan. They never ask if that plan is theirs or if it was created by another person. They accumulate experiences, memories, things, other people’s ideas, and it is more than they can possibly cope with. And that is why they forget their dreams.”
-Paulo Coelho in ‘The Zahir’, 2006

In learning……. Shakti Ghosal

Varanasi……. and the differing Realities


“Enlightenment, and the death which comes before it, is the primary business of Varanasi.”
Tahir Shah, author – Sorcerer’s Apprentice, 1998

If you are born in India, as I was, Varanasi, that immortal city of Lord Shiva and his consort Sati, slowly but surely becomes a part of your psyche.
Varanasi - that eternal city
My first visit to Varanasi with my mother continues to hold vivid memories for me even today. In my teens then, it was possibly the first time when I faced the confusion of how the same ground situation occurred so differently to my mother compared to me.

What occurred to me as narrow serpentine alleys, overcrowded and difficult to breathe places showed up as a delectable array of holy shrines, temples and ashrams to my mother.

What occurred for me as slippery, dirty steps to be avoided at all costs lest I fall into a smelly cesspool, showed up as venerable ‘ghats’ of the holy Ganga river, promising salvation and nirvana to my mother.

What showed up for me as a city bursting at its seams with the old and the dying, sickness, leprosy and burning funeral pyres, seemed to show up as life’s final destination and a passport to heaven for my mother.

As is the norm, come sunrise, I accompanied my mother for the holy dip in the Ganges. When we reached the ghat, the place was already thronging with hundreds of people, some already in the flowing waters, others taking an oil massage as a prelude to the dip. A motley crowd of beggars, tea sellers, urchins, saffron clad ‘sadhus’ and devotees jockeyed for space and spiritual advantage.
Sadhu at Sunrise

varanasi_main
My mother urged me, “Come, take a dip. Doing it is so holy, it would cleanse you of all your past sins.”

Now that was no doubt tempting. I could recall sins a plenty that I had committed over the last few months itself. But what held me back was the sight of raw sewage belching into the river with a dull roar. Not to speak of what appeared to be floating dead bodies and the vultures above. I had also heard sordid tales of unclaimed bodies, which no one came to cremate, being tied to a rock and sunk to the river bottom. I had this scary vision of stepping onto a body and being possessed by an angry spirit thereafter. The net result was that I refused to take that holy dip, much to my mother’s chagrin and embarrassment.

Varanasi-Ganges-Trash-400x300

Whenever I have mused about that visit subsequently, I have wondered what was it that created the almost diametrically opposite reality about Varanasi for my mother and me.

Coming as she did from an overly traditional, semi agrarian Bengali household in suburban Calcutta and growing up in a joint family, my mother imbibed strong elements of religious and ritualistic ‘Dos and Don’ts’ apart from a conditioning to not question the collective view and mindset. I suspect this is what would have made her take to Varanasi and its ethos like a fish takes to the water. For Varanasi is all about the occurring of a collective mind. That collective mind which through centuries and millennia, has read the Gita, quoted the Upanishads and chanted the vedic mantras on those very ghats.

I on the other hand, born and living in a nuclear family and receiving a liberal education, had very little exposure to the traditions, rituals and collective beliefs coming down the ages. So where my mother could selectively ‘see and tune into’ the devotional hymns, the fragrance of the incense and purity of the saffron colour all around her, I was left struggling to come to terms with the sludge and the floating trash, the smell of feces, the sickness and the poverty on physical display.

Today, when I look back to that Varanasi visit, I can see how the differing realities of the city effected us. My mother’s occurring of reality brought her great bliss and fulfillment. My occurring on the other hand brought in trepidation and doubt. I begin to realise how both the realities were illusions, anchored as they were to how the situations occurred to each one of us.

Like the above, do we see how most conflicts in society and the world can be traced back to the aspect of reality illusion? An illusion which makes us erroneously conclude that what shows up for us as a result of our own world view and frames of references is in fact the only reality and we refuse to accept any differing perspectives. Merely holding the awareness that differing realities can and do occur for each of us, and this is but normal, can lead to significant lowering of conflicts…….

“Reality is merely an illusion, albeit a very persistent one.” Albert Einstein

In Learning…….. Shakti Ghosal

Mind Shift


“Whatever we are waiting for – peace of mind, contentment, grace, the inner awareness of simple abundance – it will surely come to us, but only when we are ready to receive it with an open and grateful heart.” ~Sarah Ban Breathnach, American author.

Everest

The morning of Saturday, 25th April dawned at the base camp of the Mount Everest expedition like any other. Just before noon, Sherpa Bahadur was attempting to establish contact with the expedition team up on the slope when he was non-plussed to see the snow covered ground shift and rise like a living apparition. The last thing he remembered was an ear-splitting sound and being swept away by the shifting ground under his feet.

nepal-earthquake-avalanche-ap855095418230
For days and weeks earlier, unknown to the Sherpa and his expedition mates, two pieces of the cracked Earth’s crust below, had been moving and pressing against each other, like they have been wont to do periodically for millions of years. The heat and the churning currents of the molten rocks underneath was leading to the crust crumbling and buckling with intense pressure points being created. Something had to give. And that is what happened on that fateful Saturday. As the pressure propelled the molten rocks below the crust to shift and move like a jumble of conveyor belts in disrepair, it manifested as a powerful earthquake of 7.9 magnitude on the Richter scale all over the Himalayan regions of Nepal and North India.

Witnesses later reported that the shifting avalanche began on Mount Kumori, a 7,000-meter high mountain just a few kilometers from Everest, gathered strength as it totally engulfed the base camp in the lower reaches of Everest.

For Sherpa Bahadur, a survivor of this immense natural tragedy, the shift of Earth’s tectonic plates led to a mind shift in terms of a change of focus and perception. What really mattered in terms of his relationships with his missing colleagues, the memories of all the great times they had had as they had planned for and painstakingly executed the expedition together came crowding into the mind. The pettiness of behaviours, the jealousies, the selfishness, all part of the way he had wound up being, seemed to recede. Standing amidst the destruction, carnage and sorrow, he found himself surprisingly engulfed by a peace of mind and an inner awareness of commitment.

Little did he realise it in that moment but Sherpa Bahadur had come through a Crucible event. A transformative experience that had given him an altered sense of identity and purpose. As he set about initiating efforts to rescue his missing team members, folks around him could not help but notice his strength of purpose and the nobility of his selflessness.

A crucible experience is a trial and test, a shifting of the ‘tectonic plates’ of our mind, opening us up to entirely new ways of being, of thinking and acting. As we do this, we can turn our life completely.

Steve Chandler, the author of “Shift your mind: shift the world”, says, ‘When the mind is open, it will shift. When that happens all of life becomes, momentarily, light as a feather. Light as a breeze. Beautiful! You go up to the next level of consciousness, and creativity, energy, vibration ó whatever you want, you’ve got it.’

So what is that mind shift Steve is talking about and what could one do to make it happen?

Well for a starter, we need to bring in a heightened awareness of our way of being. Only with such awareness can we hope to achieve some of the mind shifts given below.

MindShift

* A Gratitude Mind Shift: ‘Do you carry that nagging feeling that somehow you have less than the other guy? Could you shift your way of being to see all that you have as a blessing?’

* A Self-Creation Mind Shift: ‘Do you find yourself blaming others and the circumstances when faced with a problem? Could you shift your way of being to seek opportunities for self creation and development when confronted with pain or difficulties?’

* Being Cause in the matter Mind Shift: ‘Do you find yourself resisting or denying problems when they arise in your life? Could you shift your way of being to acknowledge that somehow, somewhere your choices and actions might have caused these?’

* A Self-Trust Mind Shift: ‘Do you find yourself doubting your own self and seeking answers from others? Could you shift your way of being to trust your own intuition and wisdom?’

* Being committed to something bigger than yourself mind shift: ‘Do you find yourself embroiled within your own self-serving pettiness and fears? Could you shift your way of being to embrace a cause bigger than yourself and choose to be fully alive and engaged to that?’

* An Initiative-Taking Mind Shift: ‘Do you find yourself waiting for someone else to take the lead? Could you shift your way of being to be the creator, the fire starter?’

* A Present Moment Mind Shift: ‘Do you see yourself being held back by your past? Could you shift your way of being to drop that story that is holding you back so that you could recreate yourself every day?’

That crucible experience that Sherpa Bahadur had on the lower slopes of Mount Everest on that fateful day was really about a very fundamental realization. Which is this. All that we perceive and take for granted, who we know our self to be, what we assume to be true about us, others and the world in general, is not the only reality. It is this realization that allows us to achieve heightened awareness and transform ‘the way we have wound up being’, allowing us to enter a new world. It is this realization that allows us to open our mind (and heart!) to the Shifts we have spoken of.

My invitation to you, dear reader, is this. Today, right now, pick one of the above Mind Shifts that most resonates with you. Gently place it inside your psyche and begin living it. Come on, give it a try! As you open your mind to embrace, you might be astonished with the results.

In Learning……… Shakti Ghosal

Post script: The post alludes to the recent devastating earthquake in Nepal. However Sherpa Bahadur is a fictional character and has no bearing to any living person. I however have no doubt that in reality there are innumerable individuals out there, who faced with a crucible experience arising out of the earthquake, have risen to the occasion with their untiring efforts. I offer this post as an acknowledgement and homage to all such brave and selfless individuals who have been working tirelessly on the ground to support the shattered communities.

Acknowledgements:

1) ‘Crucibles of Leadership’ by Warren G. Bennis & Robert J. Thomas, Harvard Business Review,
September 2002.
2) ‘Shift your Mind: Shift the World’ by Steve Chandler, Robert Reed publishers, February 2010.

That never-ending cycle of our problems and solutions…….


“We cannot solve our problems with the same level of thinking that created them”
                                                                                                         – Albert Einstein

 Problems-Solutions-2098789

As I look at what all is making the news in the world today, I am struck by an interesting trend.

  • No sooner did nations heave a sigh of relief that the war against Global terrorism viz.Al Qaeeda in Afghanisatan had been won, one is witness to the rise of other terror groups like the Islamic State (IS) and Boko Haram in Iraq and Nigeria.
  • Initially hailed as a path breaking positive development in terms of spread of people’s power and democracy in the Middle East, the Arab Spring now faces criticism for the collapse of Governance and societal structures in a large swathe of countries like Egypt, Iraq, Libya, Syria,Yemen and so on.
  • As the US and Iran engage in serious talks around international controls on the latter’s nuclear plants and technology, Israel claims this is leading to a heightened risk of war in the region.
  • As oil prices collapse and the oil consuming nations of the world rejoice, the funding of green technologies and their implementation for climate change initiatives takes a back seat.

What is it that, in spite of the best intentions and efforts of nations and leaders, the world seems to perennially lurch from one negative occurrence to another? Occurrences that seem to encompass every aspect of our existence- Terrorism, Threat of War, Governance, Climate change and what have you.

Strangely, I am witness to a similar trend as I shift gears and go down to my organisational and personal level.

  • I implement an incremental volume based pricing strategy to gain a new business account. However information about this gets known to an existing customer  who then threatens to shift business away if the same low pricing is not offered. The result: lower profitability even with higher sales.
  • I recommend deviation from the company’s HR policy to help a staff faced with the settlement of high medical bills. Though I succeed with my recommendation, this opens up a Pandora’s Box of complaints about discrimination and how other similar cases got rejected in the past.
  • Based on my directive, the sales team resort to focussed selling of identified products to maximize revenues. While this gets achieved, the sales of other products suffer leading to some Principals and suppliers getting upset.

Lean-Startup-630x548

Do you notice how, inspite of the best intentions and competence, solution to an existing problem somehow becomes the harbinger of a new problem? It is as if we are in the midst of situations akin to that of a worn pipe prone to leaks. As a leak is patched at one place and pressure is put back, the pipe cracks at another place and the leakage starts again.

So, what is it really that leads to well thought out problem solving strategies heralding a fresh bout of new problems?

Steve Zaffron and Dave Logan, in their bestseller ‘The Three Laws of Performance’ (TLOP), have not only provided an answer but also a sustainable way forward approach.

As part of our survival instinct, we are conditioned to take aspects of our life experiences, of what worked and what did not, fears of what might go wrong and so on…and store them in a place so that we could refer to them, when needed, in the future. As we go through life, we keep on storing more and more such stuff in that place of ours. What do you think happens? Without us even realizing, our actions and performance get restricted to what is allowed by all that stuff we have stored from the past. We end up being on ‘safe rails’ and doing more of what we have always done. In effect we become blindsided to everything else which somehow was not in our past. Authors Steve and Dave refer to this human tendency as they argue that our thoughts, strategies and actions arise from the future as “given by our past”. They call that place where we store our past our default future.

Steve and Dave go on to explain why solutions implemented lead to new problems. They show us the trap we are liable to get into as soon as we envisage a solution. We remain blinded to the fact that the only solutions to a problem that occur for us in fact arise out  of our default future where all our past is stored. This only allows us to do what we did in the past which in fact created the problem in the first place. We thus get sucked into the never ending cycle of problems, solutions based on the past…. leading to more problems

The TLOP holds the promise of getting us out of the above problem- solution trap. So how could we do that?

First, we uncover the default futures- all that past stuff that we hold onto, consciously and sub-consciously, that exist for us as well as other stakeholders and how that clutters our thoughts in the present. In effect we start understanding how this past driven default future actually impacts how situations occur- for us and others, and how that correlates to actions and performance. So as a situation occurs negatively for us, the actions and performance correspondingly suffer.

The TLOP further state that the way to dramatically upscale our actions and performance is to alter how situations occur for us. This can be achieved through use of certain kind of language. As we gain mastery over use of this kind of language, we are able to do two things. First, we are able to close past issues and upsets, remove these out of the default future where we had carried them into and put them back where they belong, the past. Second we begin opening up space for a new Created future, a blank canvas in which we can envision something radically new, something no longer constrained and dictated by our past.

A future that addresses the concerns of all.

A future in which everyone joyfully comes to live into.

A future that now no longer needs to follow the never-ending cycle of problems and solutions.

In learning………….                                                                  Shakti Ghosal

Acknowledgement: The Three Laws of Performance: Rewriting the future of your organisation and your life by Steve Zaffron & Dave Logan, 2011

How can I use my Context?


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In my last post ‘My Context uses me’, I had dwelled on how my Context, that omnipresent meaning making machine in all my situations, uses me. How my context wields the power to put me on rails and makes me react in predictable failing ways. I was left wondering whether I could do something about shifting away from such almost certain failures.

The “Being a Leader” course, attended by me recently, revealed a pathway.

As we saw in the last post, our context does function as a cognitive lens, a filter so to speak, through which we view the world, others and interestingly, even our own selves. As we look at a situation, our context highlights some aspects, dims a few and even blanks out yet other aspects. So what makes up our context? It’s our Worldview and frame of reference for the situation at hand. It is our beliefs, biases, prejudices and assumptions which play a part in the context’s meaning making and filtering process.

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Now let’s consider what constitutes our beliefs, biases, prejudices and assumptions. In a nutshell, it is our past experiences. Our brains are adept at using this past to create a default context which comes automatically with the situation at hand. This default context, coloured as it is by our past concerns and fears, restricts us and our actions. As the context is decisive, one can see the wisdom of the old French proverb, “The more things change, the more they stay the same”.

The “Being a Leader” course went on to show that a critical part of our effectiveness in leadership and life arises from our ability to replace the default context by a created context for the same situation. This created context, unencumbered by anything from the past, allows us to see possibilities which were not being allowed so long by our past.

So how does the above work? To understand that let us revisit the situation which we had talked about in the earlier post, ‘My Context uses me’.

“Whenever I notice someone, be it a family member, relative, office colleague etc. not doing it ‘my way’ or voicing disagreement about my way or style of functioning, I feel that the person is actually trying to prove me wrong , undermine me, not giving me the respect which I deserve etc.”

.My default context was, ‘Disagreeing with me implies proving me wrong, undermining me, disrespecting me etc’. This context led to situations occurring for me negatively and made me react in negative, hurtful ways.

As I review the above situation, I realise that I do hold the power to create a new context for myself. A context which says, ‘Getting the job done is what counts and it really doesn’t matter if the way adopted by others is different to mine so long as the job is done’.

As I think of this created context, I can see that it allows me to hold the big picture of getting the job done and get people to align their focus and actions to that. I also begin to see that with this context, I am no longer getting undermined, proved wrong and getting disrespected.
I now see that I hold the power to use my context to my advantage.
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On a lighter note, I append below an extract from the ‘The Phantom Tollbooth’ by Norton Juster, which highlights how one could mis-use the context to the other person’s disadvantage!

“I don’t think you understand,” said Milo timidly as the watchdog growled a warning. “We’re looking for a place to spend the night.”
“It’s not yours to spend,” the bird shrieked again, and followed it with the same horrible laugh.
“That doesn’t make any sense, you see—” he started to explain.
“Dollars or cents, it’s still not yours to spend,” the bird replied haughtily.
“But I didn’t mean—” insisted Milo.
“Of course you’re mean,” interrupted the bird, closing the eye that had been open and opening the one that had been closed. “Anyone who’d spend a night that doesn’t belong to him is very mean.”
“Well, I thought that by—” he tried again desperately.
“That’s a different story,” interjected the bird a bit more amiably. “If you want to buy, I’m sure I can arrange to sell, but with what you’re doing you’ll probably end up in a cell anyway.”
“That doesn’t seem right,” said Milo helplessly, for, with the bird taking everything the wrong way, he hardly knew what he was saying.
“Agreed,” said the bird, with a sharp click of his beak, “but neither is it left, although if I were you I would have left a long time ago.”

In learning…….. Shakti Ghosal

Acknowledgements:
1) “Being A Leader And The Effective Exercise Of Leadership: An Ontological / Phenomenological Model” by Werner Erhard, Independent & Michael Jensen, Jesse Isidor Straus Professor of Business Administration Emeritus, Harvard Business School.

My Context uses me.


“For me context is the key- from that comes the understanding of everything.”
– Kenneth Noland, American contemporary artist.

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Interestingly, my first acquaintance with ‘Context’ was from an experience with something which is opposite, that is ‘Out of Context’. I was in junior school when one of the girls in my class came running to the teacher and exclaimed loudly, “Miss! Miss! Dilip is saying he will kill someone!” When Dilip was called in for his explanation, it transpired that during lunch, he had remarked, “It is so hot. I feel like killing that person and sitting in his place in the air-conditioned school office.” Here was a case of a young mind taking some words out of context. The listener, listening to the specific set of words without the benefit of the context in which they were spoken, however derived a different meaning altogether.

As I go through life, the power of context continues to be revealed to me. I am witness to myriad claims and counterclaims in the realms of politics, media and entertainment in which politicians and celebrities, when confronted with some of their past utterances, resort to saying, “I never said that, I was quoted out of context”. Stating this, the individual is quick to articulate a context which completely shifts the meaning of what he /she had said.

The dictionary meaning of Context is ‘the circumstances that form the setting for an event, statement and idea, and in terms of which it can be fully understood and assessed’.Said another way, Context is something which interweaves into a situation to provide meaning. While we may not be conscious when we look at a situation, there is always a context that we hold that generates for us the sense that we make of what we see. A situation in a vacuum is apt to lose much of what it might mean or imply for us.

How a context can shape the way of being and actions of people is wonderfully portrayed in “The Life of Brian”, the 1979 British Comedy film. Tired of masquerading as a phony messiah, Brian tries to run away from the crowds following him and loses one of his shoes in the process. To the crowd however, the context is one of ‘every word and action of Brian is a point of doctrine’. The accidentally lost shoe of ‘Messiah’ Brian is held up as such. This is humour and satire at its best!

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As I start distinguishing the contexts in my own life, I see a particular situation playing out repeatedly.

Whenever I notice someone, be it a family member, relative, office colleague etc. not doing it ‘my way’ or voicing disagreement about my way or style of functioning, I feel that the person is actually trying to prove me wrong , undermine me, not giving me the respect which I deserve etc.

I thus see all such situations from a context of ‘Disagreeing with me implies proving me wrong, undermining me, disrespecting me etc’.

As I hold this context, the situations occur for me negatively. This negative occurring impacts my mental state, emotions and thoughts as also the actions I contemplate. So how do I react? I tend to lose sight of the big picture. I justify myself by knit picking on the right or wrong ways of doing things from my perspective. I get down to micromanaging and in my anxiety to enforce, end up in confrontation, acrimony, blame game and what have you. So even though I started trying to get something done, I have really ended up fanning dissent, demotivation and unworkability.

I can see now how my context has been using me. How, time and again, it puts me on rails and makes me react in a predictable, disempowering manner. How my reaction gets based on how the situation, shaped and coloured by my context, shows up for me.

So if my context uses me thus, can I shift away from it to avoid my disempowerment and failure to get the job done?

I am left wondering about what kind of practices I need to adopt to shift away from disempowering contexts to empowering ones for myself……to be continued…….

In learning……… Shakti Ghosal

Leadership and Choice


“Leaders live by choice, not by accident.” Mark Gorman, author.

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Choice. A simple, easygoing word which leads most of us to trivialize its importance. But nonetheless it holds enormous power in the exercise of Leadership as well as life in general.
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In a recent Leadership course, I gained a powerful perspective from the following classroom experiment relating to ‘Choice’. The experiment required of us the following.

1. Identify what there is for you to do in your life that you feel obligated to do, or that you are doing based on a set of reasons for doing them, and write it down.
2. As an experiment, choose to do the thing it would be legitimate to say you are obligated to do (or have no “choice” about doing), and now write them down as what you are choosing to do. (“I choose to …”.)
3. Now check and see whether your experience of the item occurs for you (shows up for you) differently.

One aspect in my life that occurs to me as an obligation is, ‘Hang onto my current job, work profile and industry’.

I then experimented with rewriting the above aspect as a free choice of mine, which then became, ‘I choose to be in my current job, work profile and industry in an empowering, relevant and effective manner.’

I was taken aback by the remarkable shift in the way the situation occurred for me by the mere change in the language as above.

I could see that when I exercise ‘Choice’, it is intrinsically me, my inner convictions and I start ‘owning’ that choice; it occurs less burdensome. I start feeling heightened energy, passion and confidence. I can sense more possibilities and way forward opportunities apart from an intrinsic commitment to do the best I can.

Contrast this with when I used the language of obligation and the burden that brings in, constraining possibilities and pathways. I then see myself in a space of forcible acceptance, fearful of consequences. I go through the motions, rely on instructions to proceed, avoid risks etc. I see a drag and loss of energy.

I started seeing the power residing within the ‘language of Choice’.
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I recall a couple of situations in which the way I perceived making a choice impacted both myself and others in a positive or negative way.

One time when I had to treat my family out to dinner, my wife and daughters left the choice of selecting the restaurant to me. Post dinner, my wife remarked that she had not enjoyed the Italian cuisine all that much and how she wished, I had chosen an Indian restaurant. I remember reacting back angrily as to what had stopped her from giving this preference earlier on. I then tried to justify my selection based on good word of mouth feedback of friends. Basically I ended up not taking responsibility of my own choice and putting the blame on my friends instead. To evade criticism of my choice, I had painted myself into a ‘victim’ corner.

Another time, my family left the choice of selecting which movie we should go to. After the movie, my wife and daughter were unanimous in rating the movie as terrible. On this occasion however, I stood firm as I declared, “Because of its philosophical insights, I wanted all of us to watch and learn from this movie.” Without really realizing it at that point in time, I showed up as having made a choice of my own free will and held the courage to take responsibility for it. As I articulated my choice in this manner, I felt empowered.

Do we realise that at its very essence, Leadership is a choice? Just as is living life. Everything about Leadership, as with life, begins with a choice. A choice which we make.
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In literature, Leadership and decision making appear to be near synonymous. We tend to overlook the fact that any decision really comprises of a chain of small but significant choices. Even when we bring in our biases, perceptions and assumptions and rationalize and justify based on these, that is our choice too. Our choice, and the corresponding decision flowing out of that, further gets coloured and shaped (or shall I use the word forced?) by our positional, inter-personal or cultural compulsions. We remain largely unaware of this aspect, falsely believing that how the situation occurs for us is how it really is and that our reaction is correct and logical. We fail to see that we in fact have got onto rails and are unable to exercise any freedom relating to other possibilities available to us to deal with what is at hand. A far cry from effective leadership which is all about opening up choices and possibilities, not limiting them.
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Richard J. Leider, the author of the international bestseller, ‘ The Power of Purpose’ writes that in twenty years of his interviewing elderly leaders aged over 65, he discovered something profound relating to ‘Choices’. To his question, “If you could live your life over again, what would you choose to do differently?”, he heard the articulation of three themes getting repeated over and over again.

“I would choose to be more reflective, take time to think because life passes so quickly and I was too busy doing to think adequately.”

• “I would choose to be more courageous, take more risks; I played it too close to the vest”.

• “I would choose to be clear, far earlier, on what my purpose was in life”.

In learning….. Shakti Ghosal

Acknowledgements:

1) “Being A Leader And The Effective Exercise Of Leadership: An Ontological / Phenomenological Model” by Werner Erhard, Independent & Michael Jensen, Jesse Isidor Straus Professor of Business Administration Emeritus, Harvard Business School.
2) “The Power of Purpose” by Richard J. Leider, May, 2010.

2014 in review


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