“The one thing I’ve personally learned is you’ve got to get ahead of the curve, don’t try to deny it or put your head in the sand, and wish for the best. These are the times when a culture and an organization gets tested”
– Michael Hansen, CEO, Cengage
There is going to be a post Pandemic world. That is a certainty. What is also certain is that the post Pandemic world would require significantly different perspectives and competence set; we would come to live in a world with a new normal.
The pandemic is a black swan event. What that implies is that none of us have faced anything like it before. What happens when we are confronted with something about which we know nothing about? We become like the caveman in the dark of the night, neither able to see the path to the safety of our cave nor know whether a saber tooth is lurking nearby waiting to pounce. Neurochemicals flood our brain, we become geared to fight or take flight.
In the present day context, a black swan event leads to our primal brain conditioning kicking in. We get drawn into the uncertain and the total lack of knowledge aspects of the event. The more we try, the more we fail to make sense. We feel dis-empowered, make assumptions and frequently adopt high risk strategy without much thought or evaluation. When we fail we are quick to blame the VUCA (the volatility, Uncertainty, Complexity and Ambiguity) inherent in the environment. In short we are disrupted.
Why do we get disrupted? Because we keep on trying to predict what would happen in the future. We keep on working with probabilities. But since a black swan event has no precedence, allowing no experience from our past to guide us, we fail.
In a post pandemic world, we need to shift into a mindset of possibilities.
I invite you to do this practise for just one hour a week. During this hour, unplug yourself from the present. Unplug from all your existing challenges and apprehensions. Unplug from your inherent belief system which is telling you that once things normalise, you would go back to how things were in the past. This is where the fallacy lies and you need to be aware of that.
Then plug yourself into the future. How do you do that? You do that by establishing hard trends about which you do have significant certainty and do know some facts.
You make three lists.
The first list is of all things you are certain of.
The second list is of all those things and aspects which you know, which are part of your competences.
The final list is of all things you can do.
This very act of making these lists would shift your mindset and open up possibilities. This leaves you empowered, you evaluate to choose low risk strategy, thereby gaining confidence and focus. As you succeed, you become a disruptor in the new world.
As you practise, you would become more proficient to determine the hard trends. You would become Anticipatory as you develop the capacity for future back thinking. You stand in the created future and look back to establish what actions and strategy you need to work on today to make the future happen.
- How might you deliver business and revenue goals, organisational growth and marketplace success in a post pandemic environment?
- How would you make sense of what might put brakes on organizational velocity in the post pandemic environment and how to un-brake?
- How might you get high performance from team members in the uncertainty of the post pandemic world ?